Terms of use

01Agreement to these terms

These terms govern your use of the websites run by Rosevine Technology Services (“Rosevine,” “we,” “us,” “our”), including rosevine.net and the domains that point to it, and of the Rosevine Account Alerts text messages. By using them, you agree to these terms and to our privacy policy, which forms part of them. If you do not agree, do not use them.

Work we do for clients is governed by the written agreement with that client. If that agreement conflicts with these terms, the agreement wins.

02Who may use our sites

You must be at least 18 years old, or the age of majority where you live, to use our websites or sign up for texts. If you use them for a company, you confirm you are allowed to act for it.

03Acceptable use

You agree not to:

• Break the law or anyone else’s rights through our websites or services
• Probe, scan, or test the security of our systems or our clients’ systems without written permission
• Send spam, malware, or automated submissions through our forms
• Interfere with or overload the websites or the systems behind them
• Give a phone number or email address that is not yours, or sign someone else up for texts
• Copy or scrape the websites at scale, or use their content to mislead anyone about who we are

04Information on our sites

Our websites describe our services and our work. They are general information, not professional advice and not an offer. Prices, scope, and commitments are binding only in a signed proposal or agreement.

05Text messages

Rosevine Account Alerts is our transactional text program: verification codes, help desk updates, service notices, and appointment reminders. It does not send marketing. You join only by opting in, and consent is not a condition of any purchase or service.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages. Our SMS terms set out the full program terms and are part of these terms.

06What you send us

When you send us a message, a form, or a file, you confirm you have the right to share it. You keep ownership of it. You allow us to use it to respond to you, to do the work you asked about, and as described in our privacy policy. Please do not send passwords, payment card numbers, or other sensitive data through our forms or by text.

07Our content

The websites and their content, including text, design, graphics, and logos, belong to Rosevine or its licensors and are protected by law. You may view and share pages for your own use. Any other use needs our written permission. Client names and marks appear with their permission and belong to them.

08Third-party services and links

Our websites use and link to services we do not control, such as Calendly for booking, Overture Forms for forms, and Google for optional analytics. Their own terms and policies apply to your use of them, and we are not responsible for them.

09Disclaimers

The websites and text messages are provided “as is” and “as available.” To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise the websites will be uninterrupted or error-free, or that every text will arrive.

10Limitation of liability

To the extent the law allows, Rosevine is not liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the websites or text messages. Our total liability for any claim about them is limited to one hundred US dollars. These limits do not apply to liability that cannot be limited by law, and they do not change a signed client agreement.

11Indemnity

If you misuse the websites or text messages or break these terms, you agree to cover the reasonable costs, including legal fees, of claims brought against us because of it.

12Governing law

These terms are governed by the laws of the Commonwealth of Virginia and applicable US federal law, without regard to conflict-of-laws rules. Any dispute about them will be heard in the state or federal courts located in Richmond, Virginia, and you and we agree to their jurisdiction.

13Changes and termination

We may update these terms; the date at the top of this page shows when they last changed, and continued use means you accept the update. We may suspend access to the websites or end text messages to anyone who breaks these terms. If any part of these terms is unenforceable, the rest still applies.

14Contact us